If you are a customer based outside the UK then in order to get a shipping price you will need to enter your delivery address in the Basket or Checkout area.
There are a small selection of places around the world we cannot deliver to, but on the whole we are able to deliver to most places.
For information about shipping within the UK please CLICK HERE.
The cost of shipping to you outside of the UK will depend on the weight, size and quantity of the goods ordered as well as the County and sometimes the Region of the delivery address.
Generally speaking, it is cheaper to ship overseas the more you order so sending one marble will seem very expensive, while sending a hundred will seem comparatively much cheaper (this is an example only and will vary from order to order).
Our courier is not the cheapest and unfortunately we have no other cheaper way to send overseas. We never make anything on the cost of shipping goods to you, so unfortunately there is no way we can offer discounts on delivery.
Please be aware that the order recipient is liable for any taxes and duties according to the country where their goods will be delivered. This may be the customer if you’re ordering for delivery to yourself, or someone else if you are sending an item ordered to friends or family. We are unable to advise on the amount you’ll be charged as it depends on country where the goods will be delivered, however our international courier is DHL and you may be able to obtain more information on their website. You can view their ‘Brexit Update’ details HERE.
Normally overseas shipping will take 3 working days from the date of dispatch. Dispatch will be made on the same working day as long at your order is received by 2.30pm GMT (Greenwich Mean Time).
Any delays in delivery are typically due to external factors such as goods being held in customs and issues with delivery, but we will assist you with locating goods if needed. Please email us on email@example.com and we will get back to you as soon as we can.
Working Days are weekdays excluding Weekends and UK Bank Holidays. We only monitor emails on working days from 8.30am – 5pm GMT.
Russia: Our International courier, DHL, are unable to deliver goods to a domestic or PO BOX address in Russia, only a commercial property. If you need to ship to Russia then please provide a business address.